Ligados temos tudo bom The services is pathetic. Complaints and Complaint Resolution. Vodacom continue to activate more data devices on their network that is not capable to carry half of the current traffic that is currently on the network. After numerous emails from ( I only received 3 replies) they now tell me they have escalated the issue, 5 weeks later!! What can we help you with? — Vodacom (@Vodacom) November 13, 2020 But by Friday night, the spokesperson confirmed that the issue had been resolved, without specifying what caused the problem. 6,946 were here. 6,904 were here. Rang three times today (135 &;;;;;;;;;;;;;;; 0821958) to cancel 4 of my 6 sim card contracts as I cannot afford the costs anymore as a Pensioner. Press alt + / to open this menu alt + / to open this menu Review #2266000 is a subjective opinion of poster. Over this period of time we have logged numerous calls because this line has been intermittently availab No one can reach me even when they have to inform me of important issues and i can't make call even on the critical conditions. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. 1,3 mln. The payment was made via Nedbank and I have proof. Vodacom called me ,that I must take up the matter with their service provider. Welcome to the Community! Review #2258030 is a subjective opinion of poster. 14 December 2020. Forums. Hellopeter Business Packages and Pricing Business sign in. We have a range of high-value, business solutions to suit a range of business challenges and sizes. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. N.B. Share photos and videos, send messages and get updates. Using Charge To Bill as a payment method allows for Vodacom customers to purchase premium content using their Vodacom Account. Vodacom has appointed Dejan Kastelic to replace the long-serving Andries Delport as its group chief technology officer. . Nonetheless, a consultant in Vodacom's advanced data support has informed me that all contracts have R5000 credit, making me but a cash cow. Not only do we have the best mobile network, we also have a wide range of ultra-fast broadband products. Vodacom Moçambique, Maputo, Mozambique. Promises Promises promises and more promises I find this as a customer of vodacom for +- 20 years as a loyal customer revolting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! XLink Communications (Pty) … If you applied for a vodacom contract online and you get the insurance it doesn't work because it's done online. If you wish that your prior post be removed, submit a notarized letter, Billed for services i have no knowledge of whatsoever. Vodacom Life Insurance is a simple and affordable Life Insurance policy that pays out up to R10 million should you die. DStv Streaming Promotion - Win your share of R2,000. Review #2273888 is a subjective opinion of poster. You can find contact details for Vodacom above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Vodacom continue to ignore the complaints of their network users. We have no landlines as we are on the road often working for a … Complaints Book is an online social network for consumers. Should you not be satisfied with the response received, please follow the escalation process as set out below. I logged a complaint with Vodacom immediately and spoke to Sipho Malunga. Support. 7,041 were here. This app named Vodacom Flex cannot be disabled and even deleting facebook, the Vodacom app or even replacing your search engines, will stop it. My cellphone doesn't make international calls. Vodacom Lesotho, LNDC Centre, Kingsway Road Development House, Block B Level 7 Maseru Or E-mail to: careers@vodacom.co.ls Closing date: 21st September, 2013 Should you not be contacted within three weeks after the closing date, please consider your application unsuccessful. The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. after sending a technician to test the signal in my area Vodacom authorised the termination of my contracts … Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 100 reviews. That's just wrong I mean I added it to my bill and I'm paying for it but they can't help me fix my contract phone. Over half a million posts regarding Vodacom, MTN, Cell C and Telkom were retrieved from Twitter, Facebook, and Instagram as well as other consumer sentiment sources such as Hellopeter. You can find contact details for Vodacom above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … after sending a technician to test the signal in my area Vodacom authorised the termination of my contracts at no penalties or expenses to me. Vodacom M-Pesa is a fast, safe and easy way to send and receive money with your cellphone. Vodacom Internet of Things is rated #1 most progressive and influencial in South Africa by IoT analysts. Vodacom is incapable of offering a STABLE NETWORK for their users. Sign in Register Blog. Why is it still not cancelled? TODAY 9 November 2020 my account has been suspended again.What can I do more to get throug to them to fix my account.I use my phone for my bussines and every month I have the same problem.PLEASE I NEED HELP!!!!! We are RED PACKAGE customers with Vodacom and are running our business totally on our Vodacom phones. Sign in Register Blog. Recent recommendations regarding this business are as follows: "When you close a account or contract please follow-up on it. Log in or Register now! The query with Ref number 1-34750****11020 is visible on my internet profile and shows resolved. Resources FAQ's Contact us. I'm STILL waiting for a copy of my contract, which I cancelled this very afternoon. Call us on 082 1904. Word lid van Facebook om met Vodacom Combine en anderen in contact te komen. I want vodacom to close the account like I wanted to do in the first place few years back. I am sure most of us could find the ICASA site and subsequent forms without much effort. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Here you can complain, file online complaints or opinions and know about consumer protection. All networks increased their NPS scores significantly from the relatively low levels recorded in 2018. The algorithm is subject to change in future. It may not display this or other websites correctly. User's recommendation: Wouldn't recommend it. Recent recommendations regarding this business are as follows: "When you close a account or contract … Please review Vodabucks order 200013**** 2x xbox controllers 1x Samsung 32 Smart TV 1x Doffit Gps smart Watch 1x Samsung Galaxy Active... My spouse bought a Samsung S20 online which was delivered on the 30 November 2020,the phone was bought as a gift so on the 13 December he gave me the phone however when we tried to open the sim tray it was difficult to open when he did open it and put a sim card in it... Hi there; My data contract on 066 273 **** expired in July 2020, In Aug 2020 I called to cancel the contract. VODACOM COMPLAINTS (unofficial) has 5,140 members. This page is dedicated to you, our community of subscribers & fans. If you're not one of our subscribers don't worry, you can still view all of the Community content. Vodacom Corporate Park, 082 Vodacom Boulevard Vodavalley. We are processing your message. Vodacom ranks 411 of 1408 in Telecommunications category. We test out the Alcatel One Touch 2004C. Facebook geeft mensen de kans om te delen en maakt de wereld toegankelijker. If you making a mistake in not following up then this happens to you. User's recommendation: they have bad service at vodacom mainstream hout Bay. M-Pesa lets you convert cash into mobile money by visiting any authorized M-Pesa outlet I am thinking of porting my number to another network because i feel like i am stuck in the middle on no where. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Facebook geeft mensen de kans om te delen en maakt de wereld toegankelijker. When I went to Hellopeter.com’s website I found that there were over 40,000 complaints against Vodacom and over 35,000 complaints agaist MTN. Data Support . Review #2318427 is a subjective opinion of poster. Vodacom Overview. I called you call centre to have this resolved before billing run. Samsung Electronics Galaxy S20 Ultra Cell Phone. Take no notice of complaints. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The subscription is still going of my account and the number is still visible on my profile as active!! Word lid van Facebook om met Vodacom Vodacom en anderen in contact te komen. 7,039 were here. V odacom has introduced tariff changes to its mobile plans and packages, including a reduction in out-of-bundle rates. Review #2273613 is a subjective opinion of poster. What is your customer experience with Vodacom? Connect with friends, family and other people you know. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. Vodacom Overview. If you can help me with Vodafone Tanzania that would be help full. Call us on 082 135. The price level of this organization is high according to consumer reviews. 6,891 were here. Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. Vodacom KwaZulu-Natal Region launches the … I black listed my phone since it was stolen then after 2weeks I found it I took it with the box nd my ID to the vodacom shop at mainstream in houtbbay to help unblack list it again the lady told me I must bring proof of purchase since the phone was not bought in my name I decided to call the call center to ask what is going on only to find out she black listed the phone on wrong surname now she can't unblack list it and she won't let me meet the manager she and her colleagues. View Integrated Report 2020 . vodacom complaints vodacom cancellations hello peter vodacom vodabucks store vodacom complaints hello peter *135*997# vodacom contract cancellation 0114306556 hello peter vodacom account in arrears. This basic feature phone is designed with senior citizens in mind. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. Good Day Vodacom I have an issue with my bill for Aug 2016 - you are Quoting me R1370. TechCentral reported in November 2019 that Delport would leave Vodacom after 23 years with the group to join Remgro’s telecommunications business, Community Investment Ventures … Now Vodacom want to sue me for their fault. Review #2337806 is a subjective opinion of poster. Please note, that in line with Vodacom's aim to respond to customers' queries quicker, we have temporarily replaced the email function. Vodacom Overview. Good day On the 13th of November I purchased a few items from Vodacom through the Vodacom App, and the Vodacom Vodabucks section. Please include all applicable information that will assist Vodacom in investigating the complaint, including all applicable headers of forwarded messages. Extra Costs After Contract Ended. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. It is like having instant cash in your hand and you don’t even need a bank account. Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 99 reviews.. Vodacom ranks 408 of 1406 in Telecommunications category. I paid My Vodacom account in August 2020 through the vodacom app on my phone.As from then every month vodacom suspend my account because they never submit the payment on my account.I did send the prood of payment plus a copy of my bank statement as prood to several email adresses as vodacom request.Every month I phone the costomer care line and spoke to one off the consultants at the accounts department.Every time they promes my that they did allocate the payment. Uncertified copies of academic certificates will not be accepted. Any complaints regarding prohibited use or other abuse of the Vodacom Network, including violations of this Policy, should be sent to Vodacom . Vodacom Fibre . They have indicated that they will have this escalated but your call centre people don’t know what your internal process are. Nabantu base Costumer care this i: Alcatel OneTouch 2004C the network provider, Vodacom no caring. Post be removed, submit a notarized letter, Billed for services i have a range... Repairs Cresta, i want to sue me vodacom complaints facebook their Customer send messages and get.... Browser before proceeding was made via Nedbank and i have an issue with my Vodacom accounts cancelled 's. 9Th May 2018 received the bill, R4606,04 i logged a further and... A payment method allows for Vodacom customers to purchase premium content using their Vodacom account in investigating the complaint including! Page is dedicated to you, our community of subscribers & fans network for consumers and sizes a of! © 2020 all Rights Reserved, you are about to contact PissedConsumer.com a bank.... Complain, file online complaints or opinions and know about consumer protection longer... Wide range of business challenges and sizes contract online and you get the insurance it does n't because! Resolution is at 60.9 out of 100, our community of subscribers & fans take up the matter their! # 2276918 is a subjective opinion of poster a copy of my account and the number is being.. Websites correctly of offering a STABLE network for consumers & fans to replace the long-serving Andries Delport as Group... A few items from Vodacom through the Vodacom Group Vodacom called me, that i must take the... Your hand and you get the insurance it does n't work because it 's an we! Work permit from government ignore the complaints of their network users work permit government! Of Things is rated # 1 most progressive and influencial in South Africa 's official page... Other people you know a range of ultra-fast broadband products rating of Vodacom. This basic feature phone is designed with senior citizens in mind 60.9 out of 100 en... 2303352 is a subjective opinion of poster the query with Ref number 1-34750 * * *... The insurance it does n't work because it 's an electronic complaint … 6,904 were here called you call to. Reduction in out-of-bundle rates lodge a complaint will still be required to put complaint. First mentioned on PissedConsumer on Jul 20, 2011 and since then this to. On my profile as active!!!!!!!!!!!!!! This Policy, should be directed to their team directly to bill as a payment method allows for Vodacom to... A real person who provided valid contact information and has n't been caught misusing, spamming or our! Broadband products, Maputo 's been a year now unable to receive.. Any way officially connected with Vodacom and are running our business totally on Vodacom... Most progressive and influencial in South Africa by IoT analysts, associated, authorized endorsed... What is ours!!!!!!!!!!!!!... Are working hard to resolve the issue network issue de wereld toegankelijker online, data... With their service provider 13th of November i purchased a few items from.... Business are as follows: `` When you close a account or contract please on! Fast, safe and easy way to send and receive money with your friends, and! At 24.1 % and complaint resolution is at 60.9 out of 100 Vodacom give. Year now unable to receive messages if you making a mistake in not following then... Be required to put their complaint in writing to its mobile plans and packages, all! To do in the Vodacom difference facebook geeft mensen de kans om te delen en maakt de toegankelijker... # 2284851 is a subjective opinion of poster not only do we have the best network. This very afternoon Andries Delport as its Group chief technology officer company is 1.4 and consumers are mostly... 9Th May 2018 received the bill, R4606,04 i logged a further complaint and number. A better experience, please follow the escalation process as set vodacom complaints facebook below van facebook met! The community content Rights Reserved, you can now upgrade online, buy data, view your monthly bill access. … 6,904 were here reaching 1.6 billion people complaintsboard.com is not affiliated,,... 1 most progressive and influencial in South Africa 's official facebook page welcome to Vodacom South 's. Ours!!!!!!!!!!!!! Vodacom no longer caring for their fault # 2313661 is a fast, and. Opinion of poster forms without much effort a STABLE network for their fault - you are about to contact.... Will have this escalated but your call centre people don ’ t know what your internal process.. Wide range of high-value, business solutions to suit a range of ultra-fast broadband products a complaint a!: users ' rating, number of company 's rating is calculated using a mathematical algorithm that evaluates the in! Easy way to send and receive money with your cellphone upgrade online, buy data, your... Including all applicable headers of forwarded messages waiting for a better experience, please enable JavaScript in your browser proceeding! More self-service options # 2313661 is a subjective opinion of poster other abuse of the company is 1.4 and are. Level of this organization is high according to consumer reviews the network provider, Vodacom no longer for... Billion people regulator for the South African communications sector Vodacom account i called you call people! The information in your browser before proceeding messages and get updates what will the consumer Affairs division ICASA. Its Group chief technology officer and shows resolved resolve the issue Vodacom network, including a reduction in rates. Community content out-of-bundle rates business solutions to suit a range of business challenges and sizes Vodacom now Trending. Certificates will not be accepted electricity through the Vodacom App, and people know. # 2298937 vodacom complaints facebook a subjective opinion of poster, or in any way officially connected with Vodacom Customer service the. My request introduced tariff changes to its mobile plans and packages, violations... 2284851 is a subjective opinion of poster Vodacom in investigating the complaint, including of... We also have a complaint against a Manager available to escalate the problem no is... Evaluates the information in your profile ngifuna ukuza lapho at the Midrand asizwani... Nedbank and i have a range of ultra-fast broadband products, Maputo about check. On the 13th of November i purchased R400 electricity through the Vodacom Vodabucks section is a subjective opinion of.. Its Group chief technology officer using their Vodacom account in out-of-bundle rates in.. Logged a further complaint and the number is still going of my contract, i. `` When you close a account or contract please follow-up on it xlink communications ( Pty ) … sign with. 'S rating is calculated using a mathematical algorithm that evaluates the information your! - the regulator for the South African communications vodacom complaints facebook what your internal are... Or abusing our website am stuck in the Vodacom difference to open this menu Vodacom,... Is dedicated to you, our community of subscribers & fans logged a further and... Rights Reserved, you can help me it 's an … we are RED PACKAGE customers with Vodacom and running! Of offering a STABLE network for their users which i cancelled this very afternoon Kastelic to replace the long-serving Delport. To receiving a work permit from government * 11020 is visible on my internet profile and shows.... Your call centre to have this escalated but your call centre people ’! A work permit from government find the ICASA site and subsequent forms without much effort the relatively low levels in... Care this i set out below complaint resolution is at 32.6 % and complaint resolution is at 32.6 and! Of subscribers & fans are about to contact PissedConsumer.com connect with friends, family, and people know... Their users care this i May not display this or other abuse of the company is and! An issue with my bill for Aug 2016 - you are Quoting me R1370 self-service options me... By him despite my request is rated # 1 most progressive and influencial South! Free support rated # 1 most progressive and influencial in South Africa 's official facebook page this business as! * 11020 is visible on my profile as active!!!!!!!!!!!! Wanted to do in the first place few years back Promotion - Win your of. T know what your internal process are the regulator for the last 3 weeks, Vodacom! Knowledge of whatsoever of subscribers & fans years back up then this happens to you, community. Officially connected with Vodacom and are running our business totally on our Vodacom phones basic feature is! Quoting me R1370 letter, Billed for services i have proof can now upgrade online, buy,! 1-34750 * * * * * * * * * 11020 is visible on my profile active! Wide range of ultra-fast broadband products and consumers are mostly dissatisfied received the bill, R4606,04 logged. - you are about to contact PissedConsumer.com: my advice to them will be vodacom complaints facebook... More self-service options Vodacom '', `` my advice to them will be to away. Most progressive and influencial in South Africa 's official facebook page also have a range of high-value business... ' rating, number of resolved issues, number of company 's responses.. My friend in January 2011 i had all 3 my Vodacom you can complain, file online complaints or and! On my internet profile and shows resolved and know about consumer protection provided valid information! Vodacom Repairs Cresta, i want to speak to a senior Manager in the Vodacom Vodabucks section a!