The body of the hanger is used to identify the book, and the cards on the strings dangling below are filled with key elements of the book, like characters, setting, and a summary. It was just okay. Enter your name and email address below and we … Start by marking “Creating Magic” as Want to Read: Error rating book. This is one of the best books on leadership I have read. I found the book a collection of practical knowledge by an experienced corporate leader, interesting recollections of Disney memories and self promotion on the part of Mr. Cockerell. Lee's story and advice is the perfect blend of both. I’m not working in the hospitality industry, but I am trying to be a better leader. While this book deals more with Leadership, many of the same concepts are discussed, and it’s a nice reminder of what I learned during my week at the Institute. These lists contain additional lists, so on audio this was impossible to follow without perf. | 457 Minutes I recommend this book for Disney fans and people who want to become better business leaders. -Chris Voss, Professor of Operations and Technology Management, London Business School“In the hospitality industry, people are our most important asset. I appreciate the chapter focusing on ARE. I think that was the main takeaway from the book. And I must say, I completely agree on al 10 strategies mentioned in this book. I am drawn to it because he offers identifiable examples that are linked to real world successes. My wife and I try to follow this as our parenting strategy by listening, including, and empowering our daughters in … It is clear that Cockerell has spent his career, illustrious as it may be, in a single industry. I’m Nik. It was just okay. There is nothing truly shocking or unique about them, but it is helpful to consider them in many leadership roles. I wish it was a must read for my district leadership teams. -Marshall Goldsmith, New York Times best-selling author of What Got You Here Won’t Get You There, winner of the Harold Longman Award for Business Book of the Year. If at first your system doesn't work as … I question the implementation for all industries but do agree that if worked at, most of Lee's ideals would improve any workplace. They are no less relevant to our working lives. What I mean is that I am more interested in experiencing the sausage than the sausage making. Create a PSA. Who can doubt it, when there are rainbows and wildflowers, the music of the wind and the silence of the stars? An acceptable introductory book on leadership, geared specifically towards service industries. -Karl McDonnell, President& Chief Operating Officer, Strayer Education, Inc“Lee Cockerell created a distinctly unique service culture at Disney World…Essential to fulfilling this strategy is a complete understanding of the nature of leadership which Lee spells out in his book. Read this book!”-Marshall Goldsmith, New York Times best-selling author of What Got You Here Won’t Get You There, winner of the Harold Longman Award for Business Book of the Year.“In Creating Magic, Lee Cockerell delivers his ideas about leadership in a common sense way that can really reach people and help them improve their effectiveness at work, at home, and in their communities. by Broadway Business, Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney. His valuable leadership strategies and remarkable Disney stories will ring true for everyone who reads this book.”—Ken Blanchard, coauthor of The One Minute Manager® and The One Minute Entrepreneur"Elegant in its simplicity and practicality, Lee has distilled many powerful leadership strategies into the lessons many of us learned as children. The author's examples seemed to all be the exact same with just a small twist or spin added to make his point and to hide that. 17. Introducing the Cockerell Academy. It reinforced many of my personal views (hands on management, servant leadership, employee recognition) on the subject and also taught me some new things (time management, growth strategies) to improve. There are no discussion topics on this book yet. Well, that is a general statement, but I just wanted to establish myself as a fan. 0:51. It is clear that Cockerell has spent his career, illustrious as it may be, in a single industry. People are done with theory. Well, that is a general statement, but I just wanted to establish myself as a fan. Being a manager, who tells people what do, is something completely different then being a leader, who asks and listens! Best Seller Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney Free Read. Anyone who has loved has been touched by magic. Most of the strategies expounded within are, as the subtitle suggests, common sense. Lee Cockerell was a college drop out who grew up on a farm, and after serving in the military, took an entry level management position with Marriott Hotels. Teaches you to create a culture of customer service and how treating everyone with respect raises the performance of the entire group. I really liked this book. What do rap shows, barbershop banter and Sunday services have in common? The book is based around lists of how to be a great leader. Buy the Hardcover Book Creating Magic: 10 Common Sense Leadership Strategies From A Life At Disney by Lee Cockerell at Indigo.ca, Canada's largest bookstore. Please try again later. This book really delves into at least one aspect of the world’s magic and I am at the point in the book where I am really working to lay that groundwork. To see what your friends thought of this book. He describes his hard-nosed earlier self getting beaten up by employees twice! The book is based around lists of how to be a great leader. It was recommended by a colleague, Jeff Merighe, at a conference we were part of last month. The author's examples seemed to all be the exact same with just a small twist or spin added to make his point and to hide that it was already used. I admit I love Walt Disney's style and very much enjoy the visits to the parks, movies, memorabilia, pen trading, you name it; so when I was assigned this book to read at work I was pleased. “It’s not the magic that makes it work; it’s the way we work that makes it magic.”The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary business results. The Magic book is the Third book in the Secret book series, Byrne Book The Magic have garnered the world attention and sparkled the global awakening, The Magic takes us one step further through ” The Secret”, and shows us that gratitude is key in changing your life. And it's about Disney and the passion behind the brand, so I really enjoyed listening. This guide will provide discussion questions and key concepts for every chapter. And I must say, I completely agree on al 10 strategies mentioned in this book. After chapters on spreading recognition around, these kinds of statements didn't sit well. Disney does everything top-notch! It helped me put to voice many of the leadership principles which I have lived for many years but just couldn't bring to life in conversation. Just a moment while we sign you in to your Goodreads account. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world’s number one vacation destination. His approach to teaching through storytelling is very effective. I listened to the audio book and it's pretty good. That's not a bad thing. Oct 14, 2008 The seminar as a whole absolutely changed my career and my life, and I have recommended (and continuously purchased) this book to leaders and aspiring leaders I have known since. "… Creating Magic transcends the leadership business-speak so prevalent in modern day motivational tomes and offers a real approach to sensible and practical strategies culled from the experience of a lifetime spent in pursuit of leadership excellence.!" They make sense. These lists contain additional lists, so on audio this was impossible to follow without perfect attention. That being said, a number the strategies would have a hard time being ported outside of the service industry. He seems to have spent too long immersed in the world of Disney and has begun thinking that real life will also always have a happy ending. I thought, by the title, it would have to do with specifically magic and fantasy, but no, it's writing in general. Buy, Oct 14, 2008 Additionally, there is very little to be said about conflict, poor employees, and disciplinary action. A… More about Lee Cockerell, “Shows the magic in leadership — and the leadership in magic! Joy Young is head of the upper school at Currey Ingram Academy in Brentwood, TN. In Creating Magic, Lee Cockerell discusses ten common sense leadership strategies that he has learned throughout his forty plus years of management experience in the service industry. Buy, Oct 14, 2008 He talks about his early career, and he was not the favorite of his employees. It's not the magic that makes it work; it's the way we work that makes it magic. Lee Cockrell's down to earth leadership strategies are very relatable and achievable. The magic of ‘inclusive’ leadership. It's not a boring technical book, I was mooved by some stories, I was surprised with some solutions and results and most important it is all about the importance of all employes. I definitely will have to buy a physical addition, so I can take better notes. Lee Cockerell ‘s Creating Magic: 10 Common Sense Leadership Strategies from a Life At Disney outlines in nearly 300 pages a variety of leadership lessons learned from a successful career in the hospitality industry that resulted in the chief operating position for Walt Disney World Resort. I can say that as someone who has a business degree, has worked in business and even considered owning my own business. His valuable … We are experiencing technical difficulties. This book will help us all improve our effectiveness in work environments, at home, in volunteer arenas, in all facets of life. It was interesting hearing about all the leadership techniques applied at Disney. It can be a long process to make sure you have all the rules and limitations in place, but it is essential to do it right. Use Our Free Book Summaries to Learn 3 Ideas From 800+ Books in 4 Minutes or Less. As straightforward as they are profound, these leadership lessons include:Everyone is important.Make your people your brand. It was all about brainstorming and finding mechanics that worked. Give people a purpose, not just a job.Combining surprising business wisdom with insightful and entertaining stories from Lee’s four decades on the front lines of some of the world’s best-run companies, Creating Magic shows all of us – from small business owners to managers at every level – how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives. Lee Cockerell has played a major role in this….For those wishing to learn how Disney has achieved its reputation for service, this will be a book to read." In 2016, I wrote over 365 book summaries. Teacher's Guide for Creating Magic. Decide on its tone. It is exactly the kinds of things you would expect a Disney executive to be writing about. Combining surprising business wisdom with insightful and entertaining stories from Lee’s four decades on the front lines of some of the world’s best-run companies, Creating Magic shows all of us – from small business owners to managers at every level – how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives. I love everything about Disneyland, Disney, etc. 0:22. The book is a little outdated now with references to social media and technology, but the basic principles are still valid in today's culture. The tips offered were useful and I plan on implementing them. Some good principles for leadership are included in the pages, and then they are included again, and again, but not in a repetition leads to learning kind of way. The lists could have been written by many different authors -- read this one for the Disney anecdotes. Hi! It applies to the government, military, and not-for-profit ventures, as well as private industry. But as Lee demonstrates, great leadership isn’t about mastering impossibly complex management theories. I found the book a collection of practical knowledge by an experienced corporate leader, interesting recollections of Disney memories and self promotion on the part of Mr. Cockerell. It is such a simple and such an extraordinary part of the lives we live.” With that, I had a very hard time getting through this book. Great business leaders foster an ‘inclusive’ environment in which everyone’s opinion counts, and in which everyone gets the … “In Creating Magic, Lee Cockerell delivers his ideas about leadership in a common sense way that can really reach people and help them improve their effectiveness at work, at home, and in their communities. I received this book as part of the Creating Magic seminar at WDL. I definitely will have to buy a physical addition, so I can take better notes. If a student has read a book about a cause that affects people, animals, or the environment, teach them about Public Service Announcements. Lee´s personal stories though out the book keep it from becoming another boring business book. With real world examples, the book is inspiring and should be added to your collection. I admit I love Walt Disney's style and very much enjoy the visits to the parks, movies, memorabilia, pen trading, you name it; so when I was assigned this book to read at work I was pleased. For a business leader, this is a great book. About the book
Written by Lee Cockerell, former Executive Vice President of Operations, Walt Disney World... 3. -Ted J. Kleisner, President and Chief Executive Officer, Hershey Entertainment & Resorts Company“Disney is one of the world’s prime exemplars of service having pioneered and implemented much of what is today seen as best practice in service management. As Christopher Emdin says, they all hold the secret magic to enthrall and teach at the same time — and it's a skill we often don't teach to educators. By now, we have tried everything else, so let’s start taking … At its core, Creating Magic is a collection of stories that reminds us to demonstrate care and respect for every member of the team and to focus our efforts not our ourselves but on the people we lead. These include stories about pin collecting, recognition letters to employees children, the "Disney stoop", dealing with waits, the size of ironing boards in hotels, etc. I think these 10 leadership strategies are spot on. I've read dozens of leadership books and Cockerell's is among the best. From there he does have a revelation or two that lead him to become a much more progressive manager and leader. Lee’s “10 Common Sense Leadership Strategies” will contribute much to the success of any endeavor.”-Dieter Huckestein, past President – American Hotel & Lodging Association, Chairman of Conrad Hotels and President – Hotel Operations, Hilton Hotels Corporation (retired). Well recommended! tixej58912. "-George Bodenheimer, President, ESPN, Inc and ABC Sports“Lee’s common sense principles and down to earth storytelling is refreshing. Well recommended! There are roughly two types of fantasy. They're simple & practical. That's what I'll be doing next. I especially appreciated his view that everywhere you go, you can find an idea to improve or implement in your business. “a workplace can look as diverse as the United Nations, but if the employees are not truly respected, not truly valued, not truly involved, and not truly treated with dignity, what you have is a great photo opportunity, not real inclusion.”, “We’ve always done it that way” could mean that you’ve been doing it wrong all along.”, Heat Up the Holidays with These 27 Winter Romances. High Fantasy and Low Fantasy. Managing is not enough. Really, I think that this is that type of book\audio that i will keap consultating. The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership--the kind that inspires employees, delights customers, and achieves extraordinary business results. This was a good book with practical tips to improve workplace culture and personal leadership skills. 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